Maestro Music Policies

Trying something new should be easy and low-pressure — that’s why we offer free trial lessons to help you find the right fit.

• Trial lessons are 20–30 minutes long and are available for new students.

• To qualify, your trial must be scheduled within 7 days of your initial inquiry.

• Each student receives one free trial — but if you'd like to try a different instructor, we may be able to accommodate a second.

We keep billing simple and consistent, with built-in flexibility when life happens.

• Tuition is billed automatically each month on the same day.

• If a payment fails, you’ll have 7 days to resolve it before lessons are paused.

• The monthly rate stays the same whether there are 4 or 5 weeks of lessons.

• You receive 3 built-in sick days per year — no rescheduling needed!

• Need to pause lessons for 2+ weeks? We’re happy to prorate the next month.

• Refunds are rare, but may be issued in cases like:

  • Your instructor is unavailable for several weeks

  • A verified family emergency prevents attendance

Every family is different — that’s why we offer flexible lesson plans that grow with your student (and your schedule).

🎵 Overture Plan — 1 Hour / Month
Perfect for beginners or families easing into music education.
➤ Two 30-minute lessons for one student (bi-weekly)

🎵 Allegro Plan — 2 Hours / Month
Our most popular plan for steady progress and consistent weekly lessons.
➤ Four 30-minute lessons for one student

🎵 Sonata Plan — 4 Hours / Month
For students ready to dig deeper or families with multiple kids. Here are examples of how Sonata lessons can be split up: 
➤ Four 60-minute lessons for one student
➤ Or four 30-minute lessons for two students

🎵 Concerto Plan — 6 Hours / Month
Ideal for serious learners or large families — more time means more growth. The Concerto Plan has the most flexibility for families. Here are examples of how these lessons can be split up: 
➤ Four 60-minute lessons + four 30-minute lessons for one student
➤ Or twelve 30-minute lessons (three per week)
➤ Or four 30-minute lessons for three students
➤ Or two 45-minute lessons for two students

We know life isn’t always predictable. Here’s what to do when things come up.

Missed a lesson?

• We allow one makeup lesson per month, either later that week or the next.

Taking a break?

• If you're away for more than 2 weeks in a month, just give us 30 days' notice, and we’ll adjust your billing.

We love working with charter families and are proud to partner with several leading programs.

Currently partnered with:
Clarksville, Sky Mountain, Visions, Ocean Grove, and South Sutter

Here’s what you need to know:

• Lessons begin only with an approved Purchase Order.

• If funds run out, you’ll have 1 week to submit a new PO or pause lessons.

• All charter instructors are CADOJ background checked.

• Standard scheduling and cancellation policies apply.

• Lesson credits do not roll over into the next month.

If you're using ESA funds to support your music education — we’ve got you covered.

• Lessons begin once funding is approved.

• If funds are delayed or run out, you’ll have 1 week to arrange an alternate payment.

• ESA students will be matched with approved instructors only.

• Standard policies for scheduling and cancellations apply.

• Lesson credits do not roll over into the next month.

We want every student to be fully equipped to succeed — without extra costs or confusion.

• Each student receives a $30 annual curriculum allowance (included in tuition for every lesson plan).

• Your instructor will purchase and send any necessary materials directly to your home.

Before your first lesson, make sure you have:

• A working instrument

• A laptop or tablet with webcam and mic

• A reliable internet connection

These tools help ensure your child gets the most from every session.

We're here to help! If you have questions or need support, don’t hesitate to reach out.

For help with:

• Billing or payments

• Scheduling changes

• Charter or ESA info

• Anything else

Contact or Administrator:
Noah Tretter
📧 [email protected]